Last updated on December 14, 2024.
At Nawaloka Home Nursing Service (Pvt) Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and use our home nursing care services. By using our website, you agree to the terms outlined in this policy.
Company Name: Nawaloka Home Nursing Service (Pvt) Ltd
Billing Address: 23, Deshamanya H K Dharmadasa Mawatha, Colombo 00200
1. Information We Collect:
We may collect the following types of personal information when you interact with our website or request our services:
- Personal Identification Information: Name, address, phone number, email address, date of birth
- Health Information: Medical history, care requirements, and health-related details necessary for providing nursing services
- Payment Information: Billing details such as credit card information and insurance details for billing purposes
- Other Information: Any other data you voluntarily provide when filling out forms or communicating with us
2. How We Use Your Information:
The information we collect is used to:
- Provide home nursing services, including scheduling, care, and follow-up
- Process billing, payments, and insurance claims
- Communicate with you regarding your care, appointments, and services
- Improve our services and website functionality
- Respond to your inquiries and provide customer support
3. Sharing Your Information:
We do not sell or rent your personal information to third parties. We may share your information with the following:
- Healthcare Providers: To ensure comprehensive care, we may share relevant health information with medical professionals involved in your treatment.
- Payment Processors: For billing and payment processing purposes.
- Legal Authorities: When required by law, or to protect our rights, we may disclose your information to government bodies or law enforcement agencies.
4. Data Security:
We take the protection of your personal data seriously. We implement technical, administrative, and physical safeguards to prevent unauthorized access, alteration, or disclosure of your information. While we strive to use reasonable security measures, please note that no method of transmission over the internet is entirely secure.
5. Cookies and Tracking Technologies:
Our website uses cookies and similar tracking technologies to enhance user experience, analyze trends, and track site activity. You can modify your browser settings to refuse cookies, but this may affect the functionality of the website.
6. Your Rights:
As a user of our services, you have the following rights:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal data where applicable.
- Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions provided in the emails.
7. Retention of Information:
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Changes to This Privacy Policy:
We reserve the right to update this Privacy Policy at any time. When changes are made, we will update the “Last Revised” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
9. Contact Us:
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Nawaloka Home Nursing Service (Pvt) Ltd<
23, Deshamanya H K Dharmadasa Mawatha, Colombo 00200
Email: info@homenursing.lk
Phone: (+94)11 5 777 777